Delivery & Returns

Printed editions can be delivered to the shipping address provided by the customer during checkout. Orders may be printed, packed and dispatched by SABFA or by a third-party printing and fulfilment partner acting on SABFA’s behalf. Available delivery options will be shown at checkout where applicable. Customers are responsible for providing a complete and accurate delivery address.

Shipping costs for printed editions depend on the delivery destinationand will be calculated according to the applicable shipping region.

Printed books are producedand fulfilled through our printing and fulfilment partner. The applicable shipping charge will be displayed at checkout before the customer completes the order.

For deliveries outside the relevant customs territory, additional customs duties, import taxes or local charges may apply. Where applicable, these charges are the responsibility of the customer.

Printed editions are produced and dispatched through our printing and fulfilment partner. Estimated production and delivery times may vary depending on the destination and shipping method.

Any estimated delivery timeframe shown at checkout is indicative only. Delays may occur due to the carrier, customs procedures, public holidays or other circumstances outside SABFA’s reasonable control.

Where available, customers will receive shipping or tracking information after their order has been dispatched.

Digital editionsare delivered electronicallyand no physical product will be shipped.

After successful payment,athe customer will receive access to the purchased digital edition using the delivery or access method specified at checkoutor in the order confirmation.

Customers are responsible for providing a valid email addressand for ensuring that their deviceand software are capable of accessing the supplied digital format.

If a printed book arrives damaged, defective or different from the product ordered, please contact SABFA as soon as possibleand provide the order detailsand, where appropriate, photographs showing the problem.

SABFA will review the issueand, where applicable, arrange an appropriate remedy, such as replacement or refund, in accordance with applicable consumer protection law.

If there is a problem accessing a purchased digital edition, please contact SABFA so that access can be restored or the issue resolved.

If a printed book arrives damaged, defective or different from the product ordered, please contact SABFA as soon as possible and provide the order details and, where appropriate, photographs showing the problem.

SABFA will review the issue and, where applicable, arrange an appropriate remedy, such as replacement or refund, in accordance with applicable consumer protection law.

If there is a problem accessing a purchased digital edition, please contact SABFA so that access can be restored or the issue resolved.